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app frequently asked questions

what is the app?

with wagamamago you can order more from your phone, pay your bill and leave when you want. you'll also get a free large juice for the price of a regular. if you don't have time to eat-in, you can use the app to order and pay for take-out

what is a juice-up and how do I get one?

easy. order your favourite large juice in one of our restaurants and you’ll only pay for a regular! you’ll get this upgrade every time you eat in one of our restaurants and use the app to pay

can I log in with my existing wagamama app account details?

yes, just enter your existing log-in details when you start the app. we might ask for a couple more details to improve your experience. once you’re in, you’ll need to verify your account to start using it

why do I get a £1 charge when I start/join a table?

this is an authorisation hold. authorisation holds are small amounts of money that are never actually charged to your account. however, you may notice one of these amounts listed on your account as pending

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what if I have the old take-out app?

don’t worry. go to the app store and you can update your app to the shiny new wagamama app

can I split the bill with friends?

of course, if you’re sharing a table, you can split the bill by sharing your code and selecting the items you want to pay for