faqs

find information + check out frequently asked questions about our food, restaurants, click + collect and delivery

top 5 questions you're asking

are you taking bookings?

since 1992 we've taken inspiration from japanese ramen bars. with steamy windows + street side queues - our food is fresh + so is our service. which is why bookings are off the menu here at wagamama + why our teams are experts at getting our guests seated safely with speed. on arrival, if you can't be seated immediately, you'll be asked to wait in a short queue. your host will seat you shortly after

do you have a gluten free menu?

we have a non-gluten menu for our guests that require this. just let your server know and your order will be taken by a manager and carefully prepared by our head chef! they will use a cleaned or separate wok, ladle +/ or other utensils to avoid the chance of cross contamination. please remember our dishes are prepared in areas where allergenic ingredients are present so we cannot guarantee that our dishes are 100% free of gluten. please ensure you advise your server once seated so that they can ask a manager to assist

i have an allergy, can you cater for me?

we are able to cater for a wide range of allergies here at wagamama; please ensure you advise your server once seated so that they can ask a manager to assist

i have a question about my giftcard

for more information on our giftcards, please see our giftcard faq page

i'm running a fundraising event, can you help with prizes?

each year we select charities to support + this year we are very proud to be supporting mental health charity, mind. as much as we’d love to be able to support every charity request, unfortunately we are unable to help this time. we wish you the best of luck for your fundraising in the future!

our food

can i cook wagamama at home?

yes! inspired from our kitchens, our retail range offers everything from meal kits, stir fry sauces, mayo's + more. our most iconic and loved flavour, designed to help you cook up more than a meal. get kitted out for the full, bowl to soul experience

can you tell me the nutritional information of my favourite dish?

you can find the nutritional information listed under every dish on our menu. follow our menu link and search our dishes here http://www.wagamama.com/our-menu

do you have a gluten free menu?

we have a non-gluten menu for our guests that require this. just let your server know and your order will be taken by a manager and carefully prepared by our head chef! they will use a cleaned or separate wok, ladle +/ or other utensils to avoid the chance of cross contamination. please remember our dishes are prepared in areas where allergenic ingredients are present so we cannot guarantee that our dishes are 100% free of gluten. please ensure you advise your server once seated so that they can ask a manager to assist

i have an allergy, can you cater for me?

we are able to cater for a wide range of allergies here at wagamama; please ensure you advise your server once seated so that they can ask a manager to assist

do you serve gmo food?

we’ve worked with our food suppliers to ensure genetically modified food stuffs are not used in our restaurants. we’re pleased to say all food served in wagamama restaurants is gmo free!

i want to know about msg

as many of our ingredients are sourced direct from asia, there is always the possibility that msg may be present due to the nature of how they are produced in this region. our food development team are working on an msg guide to be included in our dietary section in the future, however it is taking a little longer than we expected. watch this space!

how do you make sure your food stays fresh?

we want to ensure the freshness of all our dishes + therefore they will be delivered to your table as soon as they are ready! this does mean that sometimes dishes may be delivered at different times

our restaurants

what's with all the long benches?

the style of seating at wagamama is a little different to others; we have communal style bench seating based on the ramen restaurants in japan. we will try and seat customers with spaces between other guests when we can but sometimes during busy periods this is harder to achieve + you may find yourself next to someone or a group

where can i find your prices online?

take a look at our individual restaurant pages + select which wagamama you want to visit. scroll down + you will find the menu section with pdf menus – all our prices are here!

i want a wagamama closer to me!

we continually look at catchment areas and the potential market in various areas. we look at our existing restaurants + any strong comparable towns + would love to be closer to all our wagamama fans! keep an eye on our social channels for updates on openings across the country!

i'm interested in bringing a school group for a visit

school visits at wagamama prove to be very successful events for the students and supervisors alike! please give your local restaurant a call for more details. please be aware there is a very limited number of school visits each year for each restaurant

where can i buy giftcards from?

you can purchase e-gift cards on our website which can be redeemed at any of our restaurants in england, scotland and wales. you can also purchase physical giftcards in any one our restaurants

i'm running a fundraising event, can you help with prizes?

each year we select charities to support + this year we are very proud to be supporting mental health charity, mind. as much as we’d love to be able to support every charity request, unfortunately we are unable to help this time. we wish you the best of luck for your fundraising in the future!

i would love to come and work for wagamama

all our current vacancies are advertised on our website. please explore the site + if you think you can knock our socks off then we, + our customers need you so ‘why not’ apply today to become a part of our team!

click + collect and delivery

can i order click + collect from my local wagamama?

you can order click + collect straight from our website https://takeout.wagamama.com

do you deliver to my address?

we offer delivery via deliveroo to bring the wagamama experience straight to our fans! we have launched this for the majority of our locations, check deliveroo for more information. if you are not close to these locations, never fear! we hope to launch this across more of our locations in the coming months so stay tuned!